• Frequently Asked Questions

    Get answers to your questions about PureMist Ceramic Aroma Diffuser and more.

  • Shipping Information

    Learn about our shipping options and delivery timelines.

    Processing Time

    All orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped. Please note that processing times may vary during peak seasons or holidays, so plan accordingly.

    Shipping Methods

    We offer various shipping methods to meet your needs, including standard and expedited shipping options. Standard shipping usually takes 3-7 business days, while expedited shipping can deliver your order in 1-3 business days. Choose the method that suits your timeline best during checkout.

    International Shipping

    We are pleased to offer international shipping to select countries. Delivery times may vary based on your location, customs processing, and the shipping method chosen. Additional fees, duties, or taxes may apply, and we recommend checking with your local customs office for more information.

    Order Tracking

    Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment online and stay updated on its delivery status. If you have any questions about your order, feel free to reach out to our support team.
  • Get in Touch

    We are here to assist you with any questions or concerns.